When dealers encounter quality problems with products, they should deal with them in a timely manner. The manufacturers need to solve the following problems:
⒈ First take photos of the product with quality problems and send it to the local area manager or after-sales staff in charge by email. Our factory will reply to you with the processing opinions and results.
审核 Reviewed by the relevant personnel of our factory department to determine what caused it: whether the warranty, warranty service period has expired, is it improperly installed, is it damaged during transportation, is it caused by improper use of users or improper care problem.
⒊If the warranty and warranty period is exceeded, the factory will charge the cost of material and accessories, cost, and transportation.
⒋If it is caused by quality problems, the product must be packed by the distributor before replacement, to ensure that it will not be damaged during transportation and returned to our factory, and then replaced by our factory and returned to you.
⒌If it is not the cause of the quality problem, the dealer should resolve it by itself. If you need our factory's help, please contact the relevant personnel of our factory to help solve it.